Yes, our platform is safe and your passwords are hashed. We use a robust protection system, however, security depends on your settings too, use a strong and UNIQUE password!
How does BitcoSurveys.com make money?
We make money from the ads we show, and we get a cut from the offerwalls.
What are Bits?
Bits are an internal currency rewarded to you after every completed Offerwall activity which can be converted into Bitcoin. 1 Bits = 0.20 Satoshi
Why my Bits are in Held Wallet
We held your earnings for 30 days in Held Wallet, this is to mitigate the risk of possible chargebacks, after 30 days our system will release your earnings if no chargebacks will made.
Why do I get logged out?
First of all, you can't be connected in multiple places at the same time. If you are logged in on device A, as soon as you log in on device B, you will be logged out of device A. Also, if your IP address changes, you will be logged out.
Can I use a VPN?
No, you are not allowed to use VPN. We expect you to use this website from your personal device, if you use VPN, your payout request will be rejected and your account will be suspended.
How many accounts can I make?
You are allowed to register and use just one account. If you register more than one account, we will disable all your accounts!
If you have already received one warning message about proxy/VPN, your account will be suspended with no more warnings. We don't accept traffics from proxy/VPN.
My payment is pending, why?
As a free user, it takes up to 7 days to receive your payment. Please be patient!
Is this website paying?
As long as you see recent payments on "Payment Proof" page (found at the bottom of the page), it means it is paying. You can check all payments on the Bitcoin blockchain.
What is "Purchase Wallet"?
Purchase Wallet is the funds available to purchase advertising. Funds from the Purchase Wallet cannot be withdrawn.
What are offerwalls?
Offerwalls are services that pay users for doing some sort of task. Those tasks include watching a video and the ads that come with them, visiting web pages, filling out surveys, installing apps, signing up for services, etc.
Can I withdraw from the purchase wallet?
There is no way to withdraw from the purchase wallet.
I have done an offerwall, survey, etc but have not received my credits. Why?
If the offerwall provider has credited our account, you will automatically get your reward. This is not in our control.
I did not receive a confirmation email, what should I do?
Please send us a support ticket and let us know your username. We will check it for you.
I did not receive any response from the support why?
#Your message must be in English.
#Questions that have already been answered in the terms or FAQ and the upgrade page will not be responded.
#Make sure you type your email address correctly. Otherwise, our reply will fail.
Sign up error "Only one account allowed per IP address". What should I do?
If you do not have any account, please reset your router to get a new IP address and then try to register.
Do I need to invest in order to cash out?
No, BitcoSUrveys.com is completely free.
I did not receive my payment in my Bitcoin wallet. But the status says it's paid! Why?
You automatically earn daily interest calculated by our bitcoin price volatility software.
What is the holding term?
The holding term is calculated by the amount invested. (eg.) You have invested 0.00005 BTC than your holding term is 299 days.
What is the minimum I can start?
You can get started with only 0.00005 BTC.
When I will receive the interest from Bitcoin Lending?
You will receive your accumulated interest every day. It will be deposited into your account balance, and will be available for use immediately.
I ussualy get daily profit from Lending, but why there is no interest payment received today?
The daily profit is not guaranteed. The interest rate that you earn daily using our investment platform is calculated by Bitcoin Price Volatility Software and accrued daily. Some days the profit may be 0%.