Since Bitco Surveys is offering digital products we do not issue refunds once the advertisement, account upgrade or any other service has been paid for because that are instantly added to your account. As a customer you are responsible for understanding this upon purchasing any service at our site. However, we realize that exceptional circumstance can take place with regard to the character of the service we supply. We do honor requests for the refund on the following reasons:
1) We are not able to serve you due to technical reasons
2) Wrong service given
3) Honest mistake or misinterpretation of a service purchased, if reported quickly and service hasn't yet been activated
Please, note, that if your account is deleted due to any fraudulent activities, you can no longer claim any refunds.
Starting a transaction dispute or requesting a refund with any payment processor on a payment for any service may result in account termination or warning. Any such service will be suspended until the dispute or refund is resolved in our favor.
Starting a chargeback procedure on a payment for our services will result in account termination and possible legal action.